Refund policy

RETURN POLICY: All jewelry are final sale and not eligible for returns. 

EXCHANGE POLICY: Exchanges may be approved if the item is in stock. Customers are responsible for all exchange shipping costs. If your item arrives damaged or incorrect, contact us within 7 days of delivery at  support@fitzjewelry.com, and we’ll get it figured out! Exchanges are typically processed within 5–7 business days of receiving your package. 

LOST RETURNS: We recommend shipping with tracking. We are not responsible or liable for returns lost in transit.